Shipping Policy

At Toguez Parfums, we take great care in ensuring that your fragrance samples and full bottles are delivered securely and on time. Please review the details of our Shipping Policy below.

Processing Time

• Orders are typically processed within 0–3 business days of purchase (excluding weekends and holidays).

• Once your order has shipped, you will receive a confirmation email containing your tracking information.

Shipping Methods & Carriers

• All U.S. orders are shipped with a tracking code via USPS, UPS, or FedEx.

• Please note: Orders that include full-size bottles and samples may ship separately and arrive in different packages.

Estimated Delivery Time

• Most orders are delivered within 3–5 business days from the date the order is shipped.

• Delivery times may vary depending on destination, weather, and carrier conditions.

Tracking Your Order

Once dispatched, your order will include a tracking code that allows you to follow your package in real time until delivery.

Shipping Restrictions

• We currently ship throughout the United States, including Alaska, Hawaii, and Puerto Rico.

• Due to carrier regulations, perfumes are classified as hazardous materials and may be subject to ground shipping requirements depending on the destination and carrier.

• At this time, we do not offer international shipping.

Damaged or Lost Packages

• If your order arrives damaged, please contact us at support@toguez.com within 48 hours with photos of the product and packaging, and we will gladly assist with a replacement or refund.

• Toguez Parfums is not responsible for packages lost or stolen after delivery has been confirmed by the carrier.

Final Note

We strive to provide a seamless and reliable delivery experience for every order. By placing an order with Toguez Parfums, you agree to the terms of this Shipping Policy.